Let Us Clear Up…

Myths & Facts About Carpet Cleaning

People are often misinformed and misguided about taking care of their carpet investment. You may have experienced one or more of these myths in the past. It is with earnest sincerity that you put these myths to rest and understand the facts about proper carpet cleaning, “BY THE BOOK!” XCELLENT CARE wants to educate you, the consumer, about the Myths & Facts on carpet cleaning.

MYTH: “The carpet doesn’t look dirty enough to have it cleaned this time.”

FACT: Some carpets do hide soil more than others. It does not mean there is no soil to be removed.
All soil, whether hidden or not, acts as an abrasive. It can result in early wear, loss of fiber protection, and even some color loss.

MYTH: “I was told to wait a few years before having my carpets cleaned. ‘They’ said, once you have them cleaned, you always have to have them cleaned!”

FACT: Check your paperwork. Carpet manufactures recommend having your carpets cleaned every 6 to 12 months. Call the manufacture, not the retailer, they will refer to an IICRC Certified Firm such as Xcellent Care. the problem many consumers face is the fact that many companies use a high-residual detergent that remains in the carpet long after they leave, and continues to attract soil, causing you carpets to get dirty fast.

MYTH: “They said steam cleaning will ruin my carpets!”

FACT: Many carpet cleaning
companies use Hot-Water Extraction (Steam Cleaning). Steam Cleaning is the preferred choice that Xcellent Care chooses because of the thoroughness of the method, only when done properly. It is recommended by the leading carpet manufactures. On the other hand, untrained and uneducated carpet cleaners can over-wet your carpet creating a variety of problems for you. According to IICRC Standards, carpets should dry in 6 to 8 hours and fully dry within 24 hours.

MYTH: “I was told that once I have my carpets cleaned, I do not need to have any carpet protectant applied. It has built in stain resistance.”

FACT:
Most of the residential installation of carpet these days are stain resistant. However, no carpet is “stain proof”, but added carpet protectants,
will enhance stain resistance to accidental spills and spots. It will also help remove dry soil during vacuuming.

MYTH: “I shouldn’t have to pay a lot for carpet cleaning.”

FACT: Never select a carpet cleaning company solely based on price. Carpet cleaning is not as cheap as some would like for you to think. Their technique is to advertise a low price to get you to call them, so they can push their low quality, ineffective goods at higher prices than what the real professionals charge. Thorough carpet cleaning is not cheap, but it will extend the useful life of your investment and care for your carpeting in a way that will save you money in the long run.

“The Bitterness Of Poor Quality Remains Long After The Sweetness Of A Low Price Is Forgotten”